Privacy Policy

Information We Collect

We may collect the following types of information:

1. a. Personal Information
   When you create an account, place an order, or contact us, we may collect:
   • Full name
   • Email address
   • Phone number
   • Delivery address
2. b. Account Information
   If you sign up:
   • Login credentials (securely handled via authentication systems such as Better Auth)
   • Account preferences
3. c. Order and Transaction Information
   Automatically collected data may include:
   • IP address
   • Browser type
   • Device information
   • Pages visited and interactions

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders or inquiries
• Provide customer support
• Improve our website and user experience
• Send updates, promotions, or important notifications (if you opt in)
• Prevent fraud and ensure platform security

Authentication and Security

We use secure authentication systems (such as Better Auth) to manage user accounts. Your login credentials are handled securely and are not accessible to us in plain form.

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse.

Payments

All payments are processed through trusted third-party payment providers. We do not store your card or payment details on our servers.

Payment providers may collect and process your data according to their own privacy policies.

Cookies and Tracking

We may use cookies and similar technologies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic and usage

You can choose to disable cookies through your browser settings, though this may affect some functionality of the website.

Sharing of Information

We do not sell your personal data.

We may share your information with:

• Delivery partners (to fulfill your orders)
• Payment processors (to complete transactions)
• Service providers who help us operate the website

These parties are only given the information necessary to perform their services.

Data Retention

We retain your information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

You may request deletion of your data at any time (see Section 9).

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for communications

To exercise any of these rights, please contact us using the details below.

Account Deletion

If you wish to delete your account, you may:

• Use available account settings (if provided), or
• Contact us directly

We will process your request within a reasonable timeframe, subject to legal requirements.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email:info@honeyman.com
• Phone:+233 123 456 789
• Location:Somanya, E/R, Ghana